We are located at 315 North Broadway, Suite 504, on the 5th floor of the Tyler Chamber of Commerce building.
We have staff on-call in case of an after-hours emergency situation.
There are many reasons and issues that might prevent you from seeing your Web site or reaching your email temporarily--including networks and servers in other locations having technical difficulties. Most of these issues are resolved on the Internet within an hour or two.
If your Web site is unreachable for an hour or more, then most likely other sites in and on the Group M7 network are also unreachable. In this case you will see system administrators at www.groupm7.com/hosting.php working hard to resolve the outage.
We extend 24/7/365 services to our banking, medical and e-commerce clients that have made arrangements in advance for this service.
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