Important Notice: Website Scam Emails Targeting Business Owners

At Group M7, we want to make sure our clients stay protected, not just online, but from bad actors trying to take advantage of them.

Recently, we’ve become aware of fraudulent emails being sent to business owners, claiming that their website is “failing,” “broken,” or “needs urgent fixes.” These emails often request additional payment to resolve issues that may not even exist.

Let’s be clear:

These emails are scams.

What These Scam Emails Look Like

These messages are designed to sound technical and urgent. They often include:

• Claims that your website has critical errors or functionality issues
• Statements that the issue is due to recent updates or configuration problems
• Requests for immediate payment to “fix” the issue
• Language suggesting they’ve already reviewed your site or worked on it

They may even try to sound helpful or apologetic to gain your trust.

The Truth

• If your website was built or is managed by Group M7, you will only receive emails from us at the domain @groupm7.com
• We do not outsource random repair requests or send surprise invoices like this.
• Again, any legitimate communication from our team will come directly from our official channels.

What You Should Do If You Receive One

If you get an email like this:

• Do NOT respond
• Do NOT click any links
• Do NOT send payment or information
• Forward the email to your sales associate or your favorite Group M7 contact.

We’ll verify it for you and take appropriate action.

How to Protect Yourself Going Forward

• Always verify the sender’s email address carefully
• Be cautious of urgent language pushing immediate action
• When in doubt, reach out to us directly before taking action

We’ve Got Your Back

We take your trust seriously. If there’s ever an issue with your website, you’ll hear it directly from us with clear explanations and transparent next steps.

If something feels off, trust your instincts and check with us first.

Have questions or concerns?

Reach out anytime. We’re here to help.